Getting Ready For Survey Questions To Ask Staff

Misc

One common aspect of every Joint Commission survey is the propensity for the surveyors to ask questions of staff members related to The Physical Environment.  Generally speaking, surveyors will ask general questions of hospital leaders during interviews, and more specific questions of managers and unit/department staff. To best prepare staff for these questions and help…

Lack Of Follow-up Can Be Costly At Survey Time

Misc

Virtually every standard or element of performance The Joint Commission (TJC) publishes is capable of being evaluated and scored from a compliance standpoint. This creates opportunities for improvement through corrective actions or program changes.  Most of the activities we do in the Physical Environment are designed for the purpose of identifying problems.  Whether we are…