Nicole comes to Safety Management Services, Inc. (SMS, Inc.) after 18 years at Presence Saint Joseph Medical Center in Joliet, IL. She served in a variety of capacities in the areas of Risk Management, Safety, and Security. Nicole has extensive experience in preparation for The Joint Commission (TJC) Environment of Care® surveys and assisted in the development of Safety, Security, and Fire Safety Programs.

Since joining SMS, she has become a Certified Healthcare Safety Professional (CHSP) and she assists TJC and Healthcare Facilities Accreditation Program (HFAP) clients in building their documentation binders as well as conducting environmental tours. She is our in-house AutoCAD Specialist, cleaning up and drawing Life Safety features on drawings. She is also our report liaison to review consultants reports prior to them being sent to our clients as well as coordination and response to our Ask-the-Expert questions. Over the years, she has written numerous articles for our publications.

During the past several years has reviewed and managed production of the published material for EC-Online. She has also become the Director of Business Operations managing office staff, human resource duties, EC-Online as well as providing proposals to potential clients.