SMS Inc. provides code, standards and regulatory advice and services on a broad range of regulations related to the Physical Environment, including but not limited to:
Whether the situation requires a simple phone call or email, or a full-scale site review of your facility, SMS Inc. can provide the experienced staff you need with the skills you want to help answer simple questions, solve immediate issues and help develop solutions for complex problems. SMS Inc.'s leadership has been in the Healthcare Physical Environment business for nearly forty years, and our consultants have an average of 25 years of experience.
SMS Inc. conducts Audits and Reviews of client programs relative to accreditation and deemed status for hundreds of clients. Focusing on all aspects of the Physical Environment, our highly-experienced staff perform a comprehensive analysis of programs for Safety, Security, Hazardous Materials and Wastes, Fire Safety, Medical Equipment Management, Utilities Systems, and Emergency Management. Our unique ability to assess and educate simultaneously allows us to provide clients with the highest level of service and the greatest level of customer satisfaction in the industry.
Organizations that undergo the scrutiny of our Audits are far more comfortable and prepared going into their surveys and dramatically improved their regulatory survey outcomes. Our consultants always work with clients not just to identify deficiencies but to find practical and achievable solutions to their issues.
SMS Inc.’s Accreditation Maintenance Program has been around for over twenty years and was the first such program in the industry designed specifically for helping organizations stay ready for compliance surveys in the Physical Environment throughout their survey cycles. By scheduling regular visits to assess compliance, provide regulatory updates, and assist clients with management of existing programs as well as development of new ones, SMS Inc. is able to keep clients at the highest level of readiness for scheduled or unannounced visits from regulatory agencies.
This program continues to be extremely effective in assuring maintenance of an organizations regulatory compliance for the Physical Environment throughout the duration of their accreditation or other regulatory cycle. This helps ensure a minimum of adverse findings during their actual regulatory surveys and a more positive survey outcome for the client.
SMS Inc. has the ability to provide full-time support to Facilities and Safety programs in healthcare organizations for extended periods of time. Whether the need is to temporarily fill a management position for a month or two as interim managers or to contract program management services for a prolonged period, SMS Inc. has the ability to provide and/or recruit staff to meet client needs. Our skills, tools, and experiences make us uniquely qualified to help organization’s bridge the gap when losing a facility manager or safety director. We bring an understanding not only of the management requirements and principles needed to direct programs, but also the highest level of understanding of the regulatory and compliance issues associated with facilities and safety.
SMS Inc. has provided these type of services to selected clients for nearly twenty years and has the ability to help organizations recruit, interview, and select permanent staff for these positions as requested.
Over the past twenty years, SMS Inc. has helped a great many facilities review projects for pre-construction requirements as well as provide plan review services for fire protection issues during the various stages of design and construction. Primary focus of these services revolves around compliance with NFPA 101, Life Safety Code compliance but can extend to other NFPA standards as well. These could include, but are not necessarily limited to, NFPA 72, NFPA 90A, and NFPA 25.
SMS Inc. can and will represent organizations that wish to challenge improper survey findings and even adverse accreditation decisions. Even if these organizations have not been clients of SMS Inc. in the past, we can review survey findings and outcomes, determine whether challenges are appropriate, and assist the organization in developing responses and strategies for corrective actions, or, in the case where findings and/or outcomes are clearly inappropriate, challenges to those findings.
SMS Inc. has worked with scores of hospitals for over twenty years in contesting and resolving improperly cited standards or misunderstandings between the facility and regulatory agency representatives. We work in the formal and informal arena of compliance negotiations and can do anything from behind-the-scenes research to direct appeals to the agency in question.